Privacy Policy

Last Updated January 2026 • Compliant with Singapore PDPA 2012

1. Introduction

OntoNotes.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Collection of Personal Data

We may collect personal data from you when you use our services, register for an account, or contact us. This data includes:

Identity Data: Name, username, or similar identifier.
Contact Data: Email address and telephone numbers.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location data generated via neural graph interaction.

3. Purpose of Collection

We collect and use your personal data for the following specific purposes:

To provide, operate, and maintain our neural graph services.
To improve user experience and personalize visualization algorithms.
To communicate with you regarding updates, security alerts, and support.
To comply with applicable laws and regulatory obligations in Singapore.

4. Disclosure of Data

We do not sell your personal data. We may disclose your data only in the following circumstances:

Service Providers: Third-party vendors (e.g., AWS, Google Cloud) who assist in operating our platform, subject to strict confidentiality agreements.
Legal Requirements: If required by law, court order, or governmental regulation within the Republic of Singapore.

5. Access and Correction

Under the PDPA, you have the right to request access to or correction of your personal data held by us. To make such a request, please contact our Data Protection Officer (DPO) at the email provided below.

6. Security & Retention

We implement appropriate administrative, physical, and technical measures to safeguard your personal data from unauthorized access.

Retention Policy: We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected. Once retention is no longer necessary, data is securely destroyed or anonymized.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: contact.us@OntoNotes.ai
Location: Singapore